A new set of user stories was extracted from the results of individual and group interviews conducted in the past months, clarifying in a concrete way what different users need for their research.
The user stories are created to identify potential user profiles, define and prioritise RESILIENCE services and find a synergy with both the research community on religion and the broader research infrastructure landscape. This second batch of user stories (Deliverable D3.6), comes from workshops and individual interviews, in which almost all partners of the consortium were involved. For the first batch there was a geographical focus on Europe widening countries. For the second batch, the objective was to ensure comprehensive coverage across all consortium locations and beyond.
A qualitative empirical approach was chosen through the conduction of interviews with researchers in different contexts, which were selected to allow a representative data collection. Analyzing the interview data was done via qualitative content analysis. As part of the empirical social research approach, the Workpackage chose qualitative content analysis for analyzing interview data. This method is particularly well-suited for examining texts generated during data collection in social science research projects, such as, in our case, interview transcripts.
As material for the qualitative content analysis, 27 transcribed individual interviews and three group interviews were available. The average duration of the individual interviews was 52 minutes, while the average duration of the group interviews was 54 minutes.
The interviewed individuals expressed a variety of user needs, which are vividly presented in user stories. The analysis of the interviews reveals clearly the main concerns of the potential users of RESILIENCE, whereby the top priorities are:
The following user stories concerning the top priorities were extracted:
As a researcher, I want to have a centralised platform, so that community building gets easier and more time effective.
As a researcher, I want to use the TNA program, so I can make use of very specific resources that can’t be digitised.
As a researcher, I want some kind of membership issued by RESILIENCE, that allows me to access libraries and catalogues throughout Europe, so that I am not restricted in my research.
As a collection manager, I want to see a broader offer of open access publications, so I can enrich the resources available to researchers, ensure equitable access to scholarly materials, and support the dissemination of knowledge without financial or licensing barriers.
As a researcher, I want to have a safe and central data repository to ensure the secure storage of my data.
As a librarian, I want metadata to remain a public good managed by a European-based central partner so that it is accessible and supports open science without commercialization.
As a librarian in digital resource, I want to make new databases more resilient by promoting them across all relevant channels (e.g., Toledo, Facebook, Instagram, Email), so that our user community becomes aware of these resources and can actively engage with them.
As a researcher, I want a platform that facilitates both communication inside the research community and external communication to society, so that I can strengthen the university’s relationship with the local community and raise awareness of its work, while also contributing to its prestige.
Read here the full text of Deliverable D3.6 User Stories Catalogue – 2nd Batch.